An interactive online marketplace that harnesses technology to shift the whole browse, buy and sell property experience to the new era...one that is completely engaging, constantly dynamic and totally interactive for everyone.

ALL bidders ID are VERIFIED against government databases, not simply sighted and recorded. It is the highest level of registration, similar to opening an online bank account.

Current legislation requires this.

You can register to bid on a property any time before or during the auction.

You can place a bid on a property once the auction has commenced.

It is the price the auction will commence/open at as set by the seller.

The bidding screen will show this if the Seller wishes to indicate when the reserve has been met.

No. All bids are binding.

You will immediately receive an email and SMS notice.

Yes you can, but this new bid will reset the countdown bid clock.

We exchange contracts on your behalf when sold under auction conditions and you are required to pay the deposit to the Seller within 48 hours.

No. Under auction rules contracts are exchanged unconditionally with no cooling off period.

Contact the Lister/Seller managing the sale.

Given all bids are binding, by default, you can only have 1 current bid live at any time. You can have more than 1 current bid live only by exception and by contacting Exchangehouse first.

The bond is refunded within 24-48 hours of the auction ending if you were unsuccessful OR once you pay the deposit if you won.

Credit cards can be in credit. Simply transfer the bond amount from your deposit saved to your credit card.

It is important that you enter the address that is on your driver's license and/or where you are enrolled to vote, even though you may be temporarily living somewhere else. If you make a mistake though, you can correct your address details on the verification page when you select "drivers license" or "electoral role" categories.

We only exchange the standard contract of sale as listed online. We offer you a ‘Request Changes to Contract’ form in the ‘Downloads’ section, which your solicitor/conveyancer can complete and have the vendor execute, agreeing to any variations. If an ONSITE auction, please negotiate any changes directly with the Agent as they organise exchange of contracts.

Simply click on the forgot password link, enter your email address and enter your mother's maiden name entered when you Joined Us. You will receive an email with a temporary password which you use to login. After logging in you will be asked to change your password.

Where you want your auction to commence bidding at.

Yes. You decide where you want your online auction to start from a choice of six (6).

Yes. At any time, although you can only lower it. Do this to either attract bids, or enable acceptance of any bid placed.

Yes. You can withdraw the property if the auction has not commenced or no bids have been placed.

No.

Yes. One (1) vendor bid is permitted, and if made, is clearly labelled and indicated to the public.

The property will sell for the last highest bid above the reserve.

We sign the contract of sale on behalf of the vendor and purchaser with online auctions. The purchaser is then legally obliged to pay the required deposit within 48 hours.

Exchangehouse will sign the contract on their behalf and execute exchange.

As long as bids are being made, the auction will run. It ends when the countdown timer hits zero.

Simply click on the forgot password link, enter your email address and enter your mother's maiden name entered when you Joined Us. You will receive an email with a temporary password which you use to login. After logging in you will be asked to change your password.